Conditions d’utilisation

§ 1
General Provisions

These regulations (hereinafter referred to as the Regulations) specify the terms
and conditions of provision of services by the company Olha bodnar NIP:
1182120554,
REGON: 540195994, hereinafter referred to as the "Seller", including in
particular the rules of use by Customers of the online store available at
www.khtaurora.com, the method of placing Orders and their implementation, as
well as the complaint procedure.
Before starting to use the services provided electronically, please read the
Regulations available on the website at www.khtaurora.com/regulamin in a
form that allows it to be downloaded, saved and printed.
The store conducts retail sales via the Internet, at the internet address
www.khtaurora.com based on these Regulations.
The Regulations are an integral part of the Sales Agreement concluded with the
Customer.
The condition for concluding the Sales Agreement is the Customer's reading and
acceptance of the Regulations.
Prices given in the Store are gross prices (include VAT).
The Store guarantees that the Goods available in the Store are free from physical
and legal defects.

§ 2
Definitions

The expressions used in the Regulations mean:
1) Store - online store available at www.khtaurora.com, run by the Seller,
2) Seller - individual business activity
operating under the name Olha Bodnar with its registered office at ul. ul.
Zygmunta Kazikowskiego 9/15, 05-300 Mińsk Mazowiecki
NIP1182120554:, REGON 540195994:
3) Customer - an entity that has concluded or intends to conclude a Sales
Agreement with the Seller via the Store,
4) Order - an offer submitted by the Customer via the Store to conclude a Sales
Agreement with the Seller,
5) Sales Agreement - a sales agreement for Goods concluded between the Seller
and the Customer via the Store,
6) Goods - items offered for sale by the Seller via the Store, including mainly
children's articles and toys,
7) Consumer - a natural person performing a legal act not directly related to
their business or professional activity, who is also a Customer.

§ 3
Technical conditions for using the Store

Using the Store requires:
• an internet browser,
• an e-mail address,

• a screen resolution of at least 1024x768 pixels,
• enabled "cookies" support.

§ 4
Orders

The Customer may place Orders in the Store 24 hours a day, 7 days a week.
Information about the Goods in the Store does not constitute an offer within the
meaning of the provisions of the Civil Code, but constitutes an invitation to
conclude a Sales Agreement.
Placing an Order constitutes an offer to conclude a Sales Agreement within the
meaning of the Civil Code, submitted to the Seller by the Customer.
Registration and setting up an account is not a necessary condition for placing an
Order by the Customer in the Store.
The Customer may place an Order without registration in the following manner:
1) via the form available on the Store's website,
2) by e-mail to the e-mail address provided on the Store's website,
3) by phone to the numbers intended for placing Orders, provided on the Store's
website in the "Contact" tab.
In order to place an Order, the Customer should add the Goods they intend to
buy to the Cart, but adding Goods to the Cart does not constitute placing an
Order. Goods can be added to or removed from the "Cart".
The Cart allows the Customer to manage the ordered Goods and calculate the
value of the Order.
In order to place an Order correctly, the Customer should provide data allowing
for their identification and the identification of the recipient of the Goods, if it is a
different person.
The Store confirms acceptance of the Order by e-mail or telephone.
The Store has the right to refuse to accept the Order or establish other terms of
the Order, if the Order raises reasonable doubts as to its truthfulness and
reliability of the execution of this Order and the truthfulness of the data provided
by the Customer or the method of payment.
The parties are bound by the information contained on the Store's website with
the purchased Goods at the time of placing the Order, in particular: price,
characteristics of the Goods, their features, elements included in the set, date and
method of delivery.
The Sales Agreement is concluded when the Seller sends an e-mail to the Buyer
confirming the Buyer's Order.

§ 5
Registration

Registration in the Store is voluntary and free of charge.
In order to register in the Store, the Customer should fill out the registration
form located on the Store's website, providing their true data.
In order to successfully complete the registration process, the User is required to
provide the following data:
1) Name,
2) Surname,

3) Address,
4) Postal code,
5) City,
6) E-mail address,
7) Telephone number,
8) Tax identification number in the case of entities conducting business activity,
9) Shipping data (if different from the data above)
After the Customer fills in the registration form fields with the required data,
created Customer account. The Seller sends the Customer a registration
confirmation to the e-mail address provided by the Customer. To activate the
account, click on the "account activation" link contained in the e-mail with the
registration confirmation.
In the event that the Customer's data required during the registration process
change, the Customer is obliged to update them in order to bring them into line
with reality.
In the event that the Customer's data required during the registration process
change after the Order has been processed, the Customer is obliged to update
them and inform the Store about this by phone or e-mail.

§ 6
Payments

All prices in the Store are gross prices, including value added tax (VAT) in the
amount resulting from generally applicable legal regulations.
The condition for issuing the Goods is payment for the Goods and shipping costs.
The Customer can choose the payment methods specified in the basket visible
after adding the Goods to the basket.
The costs of delivering the Goods to the Customer are also given in the basket
after adding the Goods to the basket.
The Customer may choose from the following payment methods:
cash on delivery - upon receipt of the parcel from the courier,
cash upon personal collection at the company's headquarters,
prepayment - bank transfer,
The Customer purchases the Goods according to the prices and delivery costs
applicable at the time of placing the Order. The delivery costs depend on the
delivery method selected by the Customer.
In the event of a change in the price list of services provided by entities carrying
out deliveries, the Seller has the right to change the delivery costs. This provision
does not apply to Orders already being processed. Customers will be informed of
the fact of a change in the price lists of services provided by entities carrying out
deliveries and thus a change in the price list of deliveries in the Store at least 14
days in advance before any changes are introduced.

§ 7
Shipment and delivery of Goods
Delivery of Goods takes place to the address indicated by the Customer when
placing the Order.

The Store sends the ordered Goods via courier service providers or makes the
Goods available for collection by the Customer at the Store's headquarters after
prior arrangement of the date of collection of the Goods.
In the case of payment by online transfer, as referred to in § 6 sec. 5 item 4, the
Order completion date is counted from the moment of positive transaction
authorization.
In the case of payment referred to in § 6 sec. 5 item 3, the shipping date is
extended by the period between placing the Order and the date of posting the
amount due to the Seller's bank account.
The order completion date is displayed each time on the Product card. In the
case of ordering several products with different order completion times, the
Seller sends the completed order within the longest order completion date,
unless the Seller makes separate arrangements with the Ordering Party
regarding shipping (e.g. dividing the order into separate shipments).
If the Seller is unable to fulfill the service due to the fact that the Product is
unavailable, it will immediately notify the Customer and return the entire
amount received from him, if any amount has already been paid.
If the Seller is unable to perform the service with the properties individually
ordered by the Customer due to the temporary impossibility of performing it, the
Seller may, with the Customer's consent, perform a substitute service,
corresponding to the same quality and purpose and for the same price or
remuneration or in another manner agreed by the parties.
It is recommended that the Customer, to the extent possible, checks the
condition of the Goods at the time of delivery and receipt of the Goods, in the
presence of a representative of the entity carrying out the delivery (courier).

§ 8
Complaints

The basis for accepting a complaint is the Customer's presentation of proof of
purchase of the Goods (e.g. a fiscal receipt or VAT invoice).
The Seller is liable to the Consumer if the Goods at the time of their delivery are
inconsistent with the Sales Agreement.
In the case of individual agreement on the properties of the Goods, it is
presumed that they are in accordance with the Sales Agreement if they
correspond to the description provided by the Seller or have the features of the
sample or pattern shown to the Consumer, and also when they are suitable for
the purpose specified by the Consumer when concluding the Sales Agreement or
placing the Order, unless the Seller has raised objections to such a purpose of the
Goods.
In cases not covered by paragraph 3, it is presumed that the Goods are in
accordance with the Sales Agreement if they are suitable for the purpose for
which this type of goods are usually used, and when their properties correspond
to the properties characteristic of goods of this type. The same presumption is
assumed when the Goods correspond to the expectations regarding goods of this
type, based on publicly made assurances of the Seller, the manufacturer or their
representative; in particular, assurances expressed in the labelling of the goods or advertising, relating to the properties of the goods, including the period in
which the goods are to retain them, are taken into account.
The Consumer is obliged to notify Seller's property about the non-conformity of
the Goods with the Sales Agreement within 2 months from the date of finding
such non-conformity, whereby the Seller's liability for the non-conformity of the
Goods with the Sales Agreement lasts for a maximum of 2 years from the date of
issue of the Goods.

In the event of non-conformity of the Goods with the Sales Agreement, the
Consumer should return the complained Goods to the Seller together with a
description of the non-conformity.
The Seller will respond to the Consumer's complaint within 14 business days
from the moment of returning the Goods together with a description of the non-
conformity. In the event that verification of the non-conformity requires seeking
the opinion of an expert or a representative of the manufacturer of the Goods,
the deadline for the Store to respond is extended by the time it takes the Store to
obtain such an opinion. The Seller will then inform the Consumer about the
extended deadline for considering the complaint for the reasons referred to in
the previous sentence.

In the event of a positive consideration of the complaint, the Seller shall bring the
Goods into a condition consistent with the Sales Agreement in accordance with
the Consumer's request by repairing or replacing them with new Goods, unless
repair or replacement is impossible or requires excessive costs. In the event that
repair or replacement is impossible or requires excessive costs, the Consumer
has the right to demand an appropriate price reduction or withdraw from the
Sales Agreement, provided that the Consumer cannot withdraw from the Sales
Agreement if the non-conformity of the Goods with the Sales Agreement is
immaterial.

When the implementation of a justified complaint involves sending the Customer
new Goods or removing the non-conformity, the Seller shall bear the delivery
costs.

Individual settings of the Customer's computer and monitor causing incorrect or
distorted display of information about the Goods (e.g. colours) cannot be the
basis for a complaint.
In the case of agreements concluded with Customers who are not also
Consumers, pursuant to Article 558 § 1 of the Civil Code, the Seller's liability
under the warranty is excluded.

§ 9
Guarantee

The Seller issues a document confirming the granted quality guarantee for some
Goods sold through the Store.
In the case specified in par. 1, the guarantee document indicates who is the party
obliged under the granted quality guarantee.

§ 10
Right to withdraw from the Sales Agreement

The Consumer may withdraw from the Sales Agreement without giving reasons
by submitting an appropriate declaration in writing within fourteen days from
the date of delivery of the Goods to the Consumer. To meet this deadline, it is
sufficient to send the declaration before its expiry.
In the case specified in par. 1, the Consumer returns the Goods to the Seller
immediately, no later than within fourteen days from the date of submission of
the declaration of withdrawal from the Sales Agreement, to the following
address: Oha Bodnar ul. Zygmunta Kazikowskiego 9/15, 05-300 Mińsk
Mazowiecki
The returned Goods should not bear any traces of use, including being complete.
The Consumer shall bear the costs of returning the goods to the Seller.
Within 3 business days of receiving the Goods, the Seller will check their
condition.
Immediately, but no later than within 7 days of checking the Goods, the Seller
will refund the Consumer the amount paid for the goods and the cost of sending
them, but only according to the cheapest delivery option offered by the Seller for
the given product. The Consumer should indicate the bank account number to
which the refunded amount is to be transferred.
In the event of a breach by the Consumer of the conditions specified in sec. 1 and
2 above, the declaration of withdrawal from the Sales Agreement is ineffective,
the Goods are not subject to return, and the Seller does not refund the paid
amounts to the Consumer.

The right to withdraw from the Sales Agreement does not apply to the Consumer
in the cases specified in art. 10 sec. 3 Act of 2 March 2000 on the protection of
certain consumer rights and on liability for damage caused by a dangerous
product, i.e. in the case of:
1) provision of services commenced, with the Consumer's consent, before the
expiry of the withdrawal period from the Sales Agreement (applies to cases of
provision of services, not the sale of goods),
2) audio and visual recordings and those recorded on computer data carriers
after the Consumer has removed their original packaging,
3) agreements concerning services for which the price or remuneration depends
exclusively on price movements on the financial market,
4) services with properties specified by the Consumer in the order placed by him
or closely related to his person,
5) services which, due to their nature, cannot be returned or whose subject
matter is subject to rapid deterioration,
6) delivery of press,
7) gambling services.

§ 11
Prohibition of introducing illegal content

The User is prohibited from introducing content to the Service that violates the
rights of third parties or content that is contrary to the law.

§ 12
Account Blocking

The Service Provider has the right to block the Account if the registered User:
1. undertakes actions that are harmful to the Service, in particular those that
disrupt its operation, prevent it from using it or causing it to function incorrectly
and offensive to the Service Provider or other Users,
2. persistently violates any of the provisions of the Regulations despite a prior,
delivered request to cease such activities,
3. promotes content prohibited by law or contrary to good customs.

§ 13
Privacy Policy

Respecting your rights and respecting the Personal Data Protection Act and the
GDPR, we undertake to maintain the security and confidentiality of the personal
data obtained. All store employees who have contact with data have been
appropriately trained in the processing of personal data.
The Personal Data Administrator is: Olha Bodnar ul. Zygmunta Kazikowskiego
9/15, 05-300 Mińsk Mazowiecki
In our store, we collect the following personal data:
• Name and surname - when placing an order, you will be asked to provide your
name and surname so that we can send you the order and allow us to contact
you
• Address of residence - we need it to ship the ordered goods.
• Phone number – This is needed by the courier company to inform you about
the delivery date of the package, and possibly for the courier to contact you in
the event of difficulties with delivering the package. We also sometimes call to
confirm the order, or in the event of unexpected events such as lack of goods in
the warehouse, while proposing a favorable solution.
• E-mail address – we send an order confirmation via e-mail, and contact you in
matters related to the order, complaint or return. If you have become a
subscriber to our newsletter, we will send you commercial information from
time to time.
• Address – information resulting from the general rules of connections made on
the Internet, such as the IP address (and other information contained in system
logs) are used by the server administrator for technical purposes. IP addresses
can also be used for statistical purposes – to collect general demographic
information (e.g. about the region from which the connection is made).
• Cookies – our store uses Cookies technology to adapt the service to your
individual needs. You can agree to the data entered by you being remembered
and so that you can use it without re-entering it the next time you visit the
website. The owners of other websites will not have access to this data. If you do not agree to personalize the website, we suggest disabling cookies in the
browser options or using the 'incognito' mode.
Providing the above data is necessary in the following cases:
• When making a purchase in our store without logging in your account.
• Registration in the customer database is voluntary. We store this data in the
database to make it easier for you to shop in our online store in the future.
• If you want to be informed about interesting events and commercial offers, you
can become a newsletter subscriber. Joining is voluntary and you can
unsubscribe at any time.

Every User of our website has the opportunity to choose whether and to what
extent they want to use our services and share information about themselves. If
for some reason you do not wish to leave your personal data, you have the right
to delete it or not to use our website.

Your data is only transferred to courier companies, warehouses or Poczta Polska
for the purpose of delivering the parcel, and if you use an online transfer to the
company handling this method of payment. If you have subscribed to the
newsletter, your data is transferred to the company coordinating its shipment. If
you receive an invoice as proof of purchase, your data is transferred to the
accounting company.

We do not store any confidential data such as your credit card numbers or access
data to your bank account.
In accordance with the provisions of the Personal Data Protection Act of 29
August 1997, Journal of Laws No. 133 item 883, as amended, you have the right
to correct, supplement, update, rectify, transfer, limit processing, object to
processing, and request the deletion of your personal data.
If you do not delete them earlier, your personal data related to the execution of
the order will be stored for a maximum of 9 years from your last order. In the
case of subscription to the newsletter, this period is a maximum of 9 years from
your last activity related to the newsletter.

§ 14
Final Provisions

The content of the Regulations may be changed only after informing the
Customers about the scope of the expected changes, no later than 21 days before
their entry into force. Orders placed during the validity of the previous version of
the regulations will be fulfilled in accordance with its provisions. If the Customer
does not agree to the introduction of changes to the Regulations, he may delete
his account in the Store.
Any disputes arising from the implementation of the Agreements y sale between
the Seller and the Consumer, shall be resolved by a common court with local and
material jurisdiction in accordance with the provisions of the Code of Civil
Procedure.

Any disputes arising between the Seller and the Customer who is not a Consumer
shall be resolved by a common court with local jurisdiction over the Seller's
registered office.

The name of the Store and all elements of the Store are the property of the Seller
and subject to copyright, and are therefore subject to legal protection. Using and
distributing them without the Seller's consent in any way is prohibited.
The Regulations are effective from February 10, 2025.
Annexes to the Regulations:
Return of goods form.
Complaint form.
RETURN OF GOODS FORM
Date:
BUYER:
Name and surname:………………………………………………
Address:…………………………………………………………
Email:…………………………………………………………
Order number:……………………………….
Name of the returned product:……………………………………………………………………
Purchase date:………………………..
I declare that I am resigning from the goods purchased from the company
Olha Bodnar ul. Zygmunta Kazikowskiego 9/15, 05-300 Mińsk Mazowiecki
________________________________________
and request a refund to the account:
.........................................................................................
.....................................................................................
(in the absence of an account, please provide the address to which the money is
to be sent by transfer)
I am returning the goods undamaged, unused with the receipt/without the
receipt*.
Signature
…………………………………………………………..
*cross out as appropriate
COMPLAINT FORM
Date: ………………….
Complainant's details:
Name and surname:…………………………………………………………………………
Address: ……………………………………………………………………………………
Tel. mobile:…………………………………………………………………………
Email address:………………………………………………………………………………
Purchased item details:
Auction No./Allegro nickname: …………………………………………………………………

Order No.:…………………………………………………………………………
No. Receipt/Invoice (with date of issue): …………………………………………………
Complaint notification:
Detailed description of the complaint notification:
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Signature of the person filing the complaint: ..………………………………………………
The Seller undertakes to consider the complaint within 14 business days from
the date of its correct submission and to inform the Buyer of the result of the
complaint consideration.